Running Livescribe Desktop

To run Livescribe Desktop and transfer notes and audio from your smartpen, follow these steps.

When connecting your smartpen to your computer, make sure to use the USB Mobile charging cradle (for Pulse smartpens) or Micro-USB cable (for Echo smartpens) that came with your smartpen.

Pulse smartpen models that have a power symbol printed on the power button are only compatible with USB mobile charging cradles that have SKU: AAA-00012 printed underneath. These cradles are compatible with all Pulse smartpen models. Pro Charging Cradles, which ship with Pro Packs and are also available for individual purchase, are compatible with all Pulse smartpen models.

Note: After you dock your smartpen, do not remove it until the content transfer is complete. Livescribe Desktop shows a message confirming the transfer is successful and it is safe to undock the smartpen.

Important: Be sure that your computer does not go into sleep mode during the transfer process. If it does, undock and redock your smartpen so transfer can restart.

On your desktop, double-click the Livescribe Desktop shortcut or go to Start > Programs > Livescribe > Livescribe Desktop.
If you are upgrading from a pre-2.0 version, Livescribe Desktop migrates all existing Livescribe data on your computer to a new format and location. This is necessary to support new and future features.
Connect your USB mobile charging cradle (for Pulse smartpens) or Micro-USB cable (for Echo smartpens) to your computer and dock your smartpen.
When you dock the smartpen, do not remove it until the transfer is complete. Livescribe Desktop shows a message confirming the transfer is successful.

If your smartpen is authorized for the computer you are using, data transfer begins automatically.
If prompted, type a name for your smartpen. This is the name that this computer and all other computers you link to shows when you dock and work with your smartpen. This name is also shown on your smartpen when you power it on.
If you have not registered your smartpen, Livescribe Desktop prompts you to do so. Once you register, you is able to upload notes, install apps, and create a personal account on Livescribe Online.
Click the smartpen selector in the Main Toolbar to choose which smartpen content to view in Livescribe Desktop.
Livescribe Desktop shows the Library of notebooks and other paper products that you have used with the selected smartpen, including your notes and any audio you have recorded. Livescribe Desktop can also shows details about the selected smartpen, including its memory (storage) usage and apps that can be installed on it.

When you dock your smartpen to your computer begins transferring content from the smartpen to your computer. When transferring content to Livescribe Desktop, the original content remains on the smartpen. In this sense, transferring content actually means copying the content from the smartpen to Livescribe Desktop.