• How do I pair my Livescribe 3 smartpen if it doesn’t pair automatically?

    If your Livescribe 3 smartpen becomes disconnected from your mobile device (Livescribe+ is open and your smartpen LED light is not blue), you may need to reconnect the smartpen. Simply restart your smartpen by twisting the on/off ring so the ink cartridge retracts and extends again. This should restore the connection.

    In some instances, you may need to put your smartpen into pairing mode by tapping on the Device Pairing icon on the inside front cover of your notebook. In the Livescribe+ left menu panel, click on “Connect to Smartpen” under “Settings”.

  • How do I pair my Livescribe 3 to additional devices?

    1) Make sure your smartpen is in Pairing Mode with a blinking green LED. If the LED is not blinking green, tap on the Device Pairing icon inside your notebook cover to put your smartpen in pairing mode.

    2) Open the Livescribe+ app, it should say "New Smartpen Found," and ask to pair with your smartpen. If not, please tap on the Connect to Smartpen button.

    3) You can pair one Livescribe 3 smartpen with up to four different iOS or Android devices, and your written notes will appear on each device when you connect to the Livescribe+ app on that device.

  • How should I care for my Livescribe 3 smartpen?

    To maximize your smartpen's life and performance, we recommend that you use Livescribe branded ink cartridges, store it in a protective case or portfolio and keep the smartpen charged. You should avoid touching your smartpen’s camera lens. If you need to clean the lens, use a soft, dry cloth. Do not store in extreme temperatures or expose it to water or any other liquids.

  • What do the , and buttons at the top of each page in my Livescribe notebook do?

    These icons are to maintain compatibility with other smartpen models, and may be used by third-party applications.

  • Tricks

  • What shortcut gestures can I use in Livescribe+?

    • For iOS, swiping in Feed: If you swipe any snippet from left to right in the Feed view, you will flip the snippet over to reveal the converted text. Swiping it again will return to the handwriting view.
      • For photo snippets, flipping the snippet will reveal any text you've added to the back.
      • Two finger swipe: Swiping from left to right with 2 fingers from any section of the app will take you to the left menu panel
      • Double-tapping the last visible snippet in the Feed will take you to the end of the Feed.
      • Long-holding on most items will bring up a contextual menu.
  • How do I rename notebooks, pencasts and Livescribe PDFs?

    In Livescribe+ app you can rename any notebooks, pencasts or Livescribe PDFs. Simply press and hold down on the item’s name in the main menu or on its thumbnail image until the contextual menu appears.

  • Can I delete content from Livescribe+?

    • Yes. To delete a snippet from the Feed, simply swipe that snippet from right to left to reveal the Delete button. You can also delete multiple snippets at one time. Tap the “Select” button in the top right corner, select all the snippet(s) you wish to delete and then tap the Trashcan button in the right corner of the bottom toolbar. Note that any handwriting associated with that snippet will also be erased from the Page and Notebook views.
    • To delete entire notebooks, pencasts or Livescribe PDFs, swipe the item’s name in the Left Panel menu to reveal the Delete button. You can also tap and hold the item’s thumbnail image until the contextual menu appears. Please note, any pencasts and Livescribe PDFs that are deleted will be permanently removed from your device.
  • Can I restore deleted content in Livescribe+?

    There is currently no way to restore the deleted content in Livescribe+.

    • Any handwritten notes that have been deleted will continue to be stored on your Livescribe 3 smartpen. If you need to restore them, you will need to delete and re-install Livescribe+. Once reinstalled, re-connect your smartpen to sync all the content from your smartpen back into Livescribe+. IMPORTANT: Deleting Livescribe+ deletes all content that you have created from the application itself including audio for pencasts, tags, typewritten memos and any edits to transcribed text.
    • Any deleted Pencasts are permanently deleted.
    • Deleted Livescribe PDFs that were shared with you will need to be re-imported.
  • What is “Find My Pen” in the Smartpen Settings panel?

    When your Livescribe 3 is connected to Livescribe+, there’s a trick for locating your smartpen should it get misplaced. In Livescribe+, simply tap the Smartpen icon that appears in the top right corner. In the Settings panel, scroll to the bottom where you’ll see “Find My Smartpen”. When you tap that button, your Livescribe 3 will start beeping and its LED will flash light blue.