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document 86350 - When I try sending to any Connector why am I getting the error “Please go to your Applications folder and launch Livescribe Connect”?
This issue can occur when a temporary Connect folder gets corrupted. To resolve this:   1.       Close...
07 Nov, 2011
document 26018 - Smartpen connected but no lightning bolt on OLED
If you do not see a lightning bolt on the smartpen OLED when it is connected to the USB charging cable then it is likely an issue with
31 Oct, 2011
document 201211 - Windows - Renaming the Connect data folder
On some occasions Connect may stop responding to send requests. We are still investigating the cause of this issue, but renaming the data folder...
21 Nov, 2011
document 86010 - Why am I seeing the message “Connect is not installed on your smartpen.”?
If you see the following message when docking a smartpen:     “Livescribe Connect    Connect is not installed on your...
19 Oct, 2011
document 162301 - Why is the pencast I downloaded to Pencast Player not playing all of the audio?
If the notebook “pause” control was used while recording a pencast, the pencast will play normally when uploaded to Livescribe...
19 Oct, 2011
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document 80700 - How do I print my own notepads/notebooks using Livescribe Desktop?
To print your own notepads/notebooks using Livescribe Desktop you will need a Color LaserJet Printer that is Adobe PostScript compatible and can...
14 Jun, 2011
document 26000 - My new smartpen will not turn on.
If this is a new smartpen and you are unable to turn it on by pressing the power button, your smartpen may need to be charged for a short while...
31 Oct, 2011
document 60002 - Am I able to print my own paper to use with the Smartpen?
Dot paper notepads can be printed directly using Livescribe Desktop and a Color LaserJet Printer that is Adobe PostScript compatible and can print at...
12 May, 2011
document 85111 - How do I verify if my Windows smartpen device driver is installed correctly?
After installing Livescribe Desktop (), if you are having an issue with Windows Livescribe Desktop connecting with your smartpen, you may want to...
17 Jun, 2011
document 160200 - Does Livescribe Desktop have Handwriting to Text transcription?
Livescribe's partner Vision Objects is offering “MyScript for Livescribe” text transcription software, which allows you to seamlessly...
15 Dec, 2010