Items Purchased Directly from Livescribe

Items purchased directly from Livescribe have the following return time-frame to qualify for a refund. Items returned after this timeframe are not accepted or credited:

Hardware: 30 days.
Accessories: 30 days

Livescribe refunds the full amount paid minus shipping on any item(s) returned within the allowable time. The customer must contact Customer Service for a Returned Material Authorization (RMA) number and is responsible for the original shipping and the return shipping fees.

A returned item must be returned in like-new condition with all the original components and packaging. Credits are issued once the item(s) have been received and verified.