Comments on: Most Frequently Asked Preorder Questions http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/ Never Miss A Word Tue, 18 Nov 2008 21:47:35 +0000 http://wordpress.org/?v=2.6 By: Chris http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1373 Chris Wed, 16 Apr 2008 18:51:36 +0000 http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1373 The last update was almost two weeks ago, can we expect another soon? The last update was almost two weeks ago, can we expect another soon?

]]> By: Craig http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1371 Craig Wed, 16 Apr 2008 11:33:42 +0000 http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1371 So you stopped posting blog comments? Where are the reviews from the every day users who should have received their pen by now??? So you stopped posting blog comments? Where are the reviews from the every day users who should have received their pen by now???

]]> By: Matt http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1352 Matt Mon, 14 Apr 2008 18:36:29 +0000 http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1352 Hi all - this post is unrelated to this thread. I just read the one-page article in Popular Science on the Livescribe - VERY complementary! And - it's not posted on the "coverage" page of your press center? I'll just decide this means you are in "all hands on deck" mode to get these pens out. Matt Hi all - this post is unrelated to this thread.

I just read the one-page article in Popular Science on the Livescribe - VERY complementary! And - it’s not posted on the “coverage” page of your press center?

I’ll just decide this means you are in “all hands on deck” mode to get these pens out.

Matt

]]> By: PaulRW http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1339 PaulRW Sun, 13 Apr 2008 17:32:41 +0000 http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1339 I continue to find the whole issue of the Pulse shipping schedule puzzling. If pens were shipped in March, I would have expected some meaningful customer feedback by now. The very small quantity of what may be product feedback in the support forum is superficial and may well have come from reading this website, not working with the product. As best I can tell no one who has recieived the product has had any problrms, issues or meaningful observations to pass on thru the supprot forum. In an attempt to get a better idea of what is going on, I did a web search on "Pulse Smart Pen" and was very surprised to see that other than this website, the search turned up nothing fresher than early February. Why a new product introduction would be greeted with this level of silence for over two months is beyond me - no third party evals, customer comments, recent news reaeases .. nothing! I remain positive on the Pulse product concept, but ????? I continue to find the whole issue of the Pulse shipping schedule puzzling. If pens were shipped in March, I would have expected some meaningful customer feedback by now. The very small quantity of what may be product feedback in the support forum is superficial and may well have come from reading this website, not working with the product. As best I can tell no one who has recieived the product has had any problrms, issues or meaningful observations to pass on thru the supprot forum. In an attempt to get a better idea of what is going on, I did a web search on “Pulse Smart Pen” and was very surprised to see that other than this website, the search turned up nothing fresher than early February. Why a new product introduction would be greeted with this level of silence for over two months is beyond me - no third party evals, customer comments, recent news reaeases .. nothing! I remain positive on the Pulse product concept, but ?????

]]> By: Mark http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1313 Mark Mon, 07 Apr 2008 22:01:33 +0000 http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1313 I've downloaded the manuals, and it seems that the dot patterns are unique to each page of each notebook of a different color, but if you write in 2 blue notebooks, for example, the contents will overlap. "In the future", it says, you will be able to "retire" notebooks and re-use the color. I suppose it will take me a while to fill up 400 sheets, but I'd feel better knowing how far in the future this is. A hint, please? I’ve downloaded the manuals, and it seems that the dot patterns are unique to each page of each notebook of a different color, but if you write in 2 blue notebooks, for example, the contents will overlap. “In the future”, it says, you will be able to “retire” notebooks and re-use the color. I suppose it will take me a while to fill up 400 sheets, but I’d feel better knowing how far in the future this is. A hint, please?

]]> By: Matt http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1311 Matt Mon, 07 Apr 2008 11:55:49 +0000 http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1311 Ah, refreshing. These are many of the questions I had lingering. Thanks, folks. By the way, I was surprised to note that your live chat help is up and running. Just last Friday I opened up a chat line with "Jeff" (I think), and I asked a number of these questions. He was very helpful - we added some dot paper to my (already closed) order because I wasn't sure when I'd be able to start printing my own. New ventures like yours sometimes offer really lousy customer support, in my experience. I was pleasantly surprised by my experience with Jeff. Keep it up! Ah, refreshing. These are many of the questions I had lingering. Thanks, folks.

By the way, I was surprised to note that your live chat help is up and running. Just last Friday I opened up a chat line with “Jeff” (I think), and I asked a number of these questions. He was very helpful - we added some dot paper to my (already closed) order because I wasn’t sure when I’d be able to start printing my own. New ventures like yours sometimes offer really lousy customer support, in my experience. I was pleasantly surprised by my experience with Jeff. Keep it up!

]]> By: Andy http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1299 Andy Sun, 06 Apr 2008 09:20:40 +0000 http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1299 It's great to see that somebody from Livescribe has finally decided to try to answer some of the questions asked here... So I have found a few other questions which have been asked here and not answered: 1. What about printing somebody else's notes and downloading the audio to the pen? Is it possible already, or is it also "will be available in a few months"? 2. Will it be possible to print dotted paper in any size? Or just some predefined sizes? 3. Will be any limit on the number of dotted sheets to be printed by each user/account? It’s great to see that somebody from Livescribe has finally decided to try to answer some of the questions asked here… So I have found a few other questions which have been asked here and not answered:

1. What about printing somebody else’s notes and downloading the audio to the pen? Is it possible already, or is it also “will be available in a few months”?

2. Will it be possible to print dotted paper in any size? Or just some predefined sizes?

3. Will be any limit on the number of dotted sheets to be printed by each user/account?

]]> By: Lester http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1296 Lester Sat, 05 Apr 2008 01:28:26 +0000 http://www.livescribe.com/blog/2008/04/04/most-frequently-asked-preorder-questions/#comment-1296 I'm just wondering if anyone else has an expected ship date of sooner than 4-6 weeks. I’m just wondering if anyone else has an expected ship date of sooner than 4-6 weeks.

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