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Archive for April, 2008

Livescribe Developer Competition at JavaOne Conference

Wednesday, April 30th, 2008

Livescribe will play an integral role at the annual JavaOne Conference in San Francisco from May 6-9, as one of only three companies selected by Sun Microsystems as a JavaOne Show Device. In addition, Livescribe will host a developer competition at JavaOne, giving developers a sneak peek at Livescribe’s Java API and pre-release versions of early development tools, which will be made publicly available in the second half of 2008.

WHAT: Livescribe’s developer competition allows developers to get a sneak peek at Livescribe’s Java API and learn to create innovative and compelling Java-based applications for Livescribe’s new mobile computing platform. Developers will compete in categories including innovation, utility, fun, and education. Winners will be awarded one 2GB Pulse smartpen and will be featured on www.livescribe.com.

WHERE: Moscone Center, San Francisco - Booth #1223

WHEN: Interested participants of the Livescribe developer competition must wait until 11:30 a.m. on Tuesday, May 6, to register and receive access to Livescribe’s JavaOne developer tools specially created for the conference. Entries are due by 4 p.m. on Thursday, May 8, and will be judged by both Livescribe and Sun representatives. Applications will be accepted online at www.livescribe.com/developer.

The winners of the Livescribe developer competition will be announced during James Goslings’ final keynote address on Friday, May 9.

WHY: JavaOne brings together industry leaders and developers in a single, comprehensive event that offers compelling visions of the technology future in terms of trends, challenges, and opportunities. Livescribe’s participation in the conference marks the first time the company has opened its doors to Java developers from around the world to create new, forward thinking applications that advance Livescribe’s mobile computing platform.

Pulse Smartpen is Now Publicly Available

Tuesday, April 22nd, 2008

Thanks for your patience as we finished taking orders from our preorder customers. Starting today, the Pulse smartpen is now available to the public via our online store at www.livescribe.com.

Current shipment estimates are roughly 4-6 weeks from your date of purchase, and are subject to change based on demand. So order now - and never miss a word again!

You’ll also notice this week that we’ve changed our website here and there. One of the things we are trying to do is improve our responsiveness to the Livescribe community. To that end, we are modifying our company blog to a post-only format, and encouraging questions, suggestions, and feedback from our customers moving forward in our Customer Support forums.

Please check out our forum page at www.livescribe.com/support and continue to send us your comments and suggestions.

Pulse Smartpen on NPR

Monday, April 21st, 2008

You can listen to NPR’s Morning Edition coverage on the Pulse smartpen by clicking on the link below:

High-Tech Pen Makes Note-Taking Easier, Morning Edition on NPR
April 21, 2008 - by Cyrus Farivar

Most Frequently Asked Preorder Questions

Friday, April 4th, 2008

We’ve put together answers and updates to some of the most frequently asked questions we received since Monday when we opened up our Livescribe Store to preorder customers. Thanks for your patience for these answers - we try to make time at least once a week to check back on the blog, check comments, and respond to as many of your questions where we can. We also encourage you to post comments and questions on the Live Chat or Forum sections of the Customer Support page on our site, which is monitored daily.

What kind of dot paper is available? What about free dot-paper printing?
A 100-sheet single subject college-ruled notebook is included with every Pulse smartpen purchase. We also have the following Livescribe dot paper options now available for purchase in the Livescribe Store:

- A 4-pack of 100-sheet single subject college-ruled notebooks is $19.95.
- A 2-pack of 99-sheet journals is $24.95. You can choose between lined or unlined pages.

We’ll be offering more Livescribe dot paper options in the coming weeks. We will also enable customers to print Livescribe dot paper for free; however that feature is still in testing and not yet available. We will notify you on our blog as soon as we have a public release date for that feature, but we estimate that it will be a few more months before we roll it out publicly.

If I placed my order, are you charging my credit card before my smartpen is shipped?
If you placed your order, you will not be charged until your order is shipped. Your order will show up on your account as a pending authorization or temporary hold until the order is actually completed and shipped. Click here to learn more about what a temporary hold is by Paypal.

So when am I going to really get my Pulse smartpen?
We’ve received some additional inquiries about shipping and timing, so we wanted to provide more clarity on our production and shipment schedule.

Smartpens are currently batch-processed and shipped based on your preorder date. We have already shipped our first batch of Pulse smartpens to preorder customers and we are eagerly waiting to hear from our first owners’ experiences!

We’re continuing to ramp up production and will ship our second batch to preorder customers this month. Each of our first Pulse smartpens is hand-tested to ensure product quality before it is shipped.

You can check your expected ship date by logging in to the Livescribe Store. Once your order is shipped, you will also receive an email notification with a FedEx tracking number.

Can I go back and place another order?
Currently, preorder customers are allowed to make only one order and a maximum of two pens per customer. Once the store becomes publicly available in a few weeks, you can order as often as you wish!

Why doesn’t the Livescribe Store recognize my preorder email address?
It’s possible we have a different email address for you in our system, or a typo in your email address. Please contact our Customer Support staff and they can help you work out the problem.

If you have any additional issues with the ordering process - please visit www.livescribe.com/support and we’ll do the best we can to answer your questions.

Thanks!
The Livescribe Team


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