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Archive for March 31st, 2008

Pulse smartpen vs. Regular pen

Monday, March 31st, 2008

In January, we posted several Pulse demo videos that show different features of the smartpen and how it works.

While filming these videos, we had a few extra minutes to spare and made a goofy vignette comparing a Pulse smartpen with a regular pen (played by Zac, our multi-talented graphic designer). Probably not ready for prime time - but we thought we’d pass it along.

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Shipment Date Error in Confirmation Email

Monday, March 31st, 2008

Dear Livescribe customers,

We noticed a nasty glitch in our software that generated some of your order email confirmations. A small number of the first customers who placed orders today received April 7th as the shipment date in their email confirmation, despite being given a different date when they first created their Livescribe account.

We quickly fixed this bug - and the receipts on any new orders placed now accurately reflect your shipment date. For those of you who got the conflicting shipment message - we’re sorry for the mix-up. The date you received when you initially created a Livescribe account is the accurate shipment date based on your preorder priority.

Thanks,
Livescribe Customer Support

Email to Preorder Customers Coming!

Monday, March 31st, 2008

Just a quick update - we just sent out an email to our preorder customers, with instructions on how to complete your order. If you don’t want to wait for the email to arrive in your inbox, click here to see the email.


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