Comments on: Pulse Update from CEO Jim Marggraff

By: CHuck H.

CHuck H. — Thu, 27 Mar 2008 12:42:05 +0000

While I agree that some people are getting a bit doom and gloom on here, it cannot be denied that there has been NO REAL communication regarding product status since this post. That’s not enough. I understand everyone at Livescribe must be very busy. I just think that small, informal updates (isn’t that the point of a blog?) would go a long, long way towards calming people down. I think you would find that people would be much more accepting of delays so long as they are “in” on the process. What people don’t want is to feel they are being strung along and kept in the dark. Currently, that’s how I feel. I want to see some ACTIVITY on this site and be in tune with where the product is. My enthusiasm is really starting to wear thin and I am a huge early adopter of all technology so I’m used to ups and downs, what I’m not used to is being totally alienated by the company I’m ready to send money to. Somebody needs to right this ship.

By: Marilyn Glisci

Marilyn Glisci — Thu, 27 Mar 2008 11:34:00 +0000

Dear Mr. Marggraff,
Thank you for the update and I know it will be worth the wait. BUT, please sir do not forget the millions of Mac users out there. I am waiting so patiently my son goes off to college next year with a Mac and hopefully one of your pens!
Marilyn Glisci

By: 5 days

5 days — Wed, 26 Mar 2008 03:07:33 +0000

We’re still waiting to pay, 5 days until the ship date noted on the Website.

By: Sue Z

Sue Z — Tue, 25 Mar 2008 12:05:54 +0000

The shipment delays are an embarrassment to those of us who gave the pen as a holiday gift, thinking that the “countdown” was to a shipment date.

Meanwhile the recipient of our “gifts” got a piece of paper with a picture of a pen. Yay.

From my view, it is irresponsible for the company to maintain such a silence — or worse, to mislead.

So how about an honest update, Livescribe people…

I need to know if I should send another gift and tell them to keep the certificate for next Chanukah.

By: John A

John A — Mon, 24 Mar 2008 12:04:54 +0000

To those on this list, only one more week until they HAVE to announce a delay.

By: 9 days

9 days — Sat, 22 Mar 2008 19:31:21 +0000

9 days or less until shipment! Operators are standing by at my email service waiting for payment instructions!

By: 10 days

10 days — Fri, 21 Mar 2008 06:53:19 +0000

10 days or less until shipment! Operators are standing by at my email service waiting for payment instructions!

By: 11 days

11 days — Thu, 20 Mar 2008 19:21:20 +0000

11 days until it’s shipping according to all the communications and Livescribe still doesn’t have our payment information. It sure sounds like Livescribe is going to have a heck of a time collecting this information and shipping them.

By: Steve Hibbard

Steve Hibbard — Tue, 18 Mar 2008 01:53:25 +0000

No Feb/No March….ahh…the excitement of a new technology.
I have the famed “lugable” Apple laptop of the late 80’s, along with Rolodex, Newton, Rocket E-Reader, oh yes and the “Cross Digital” pen.
I am looking forward to add to my collection of firsts….but more in the ipod venue versus the aforementioned. So take your time…all the time you need….

By: John A

John A — Mon, 17 Mar 2008 16:27:37 +0000

Two weeks to the promised ship date. No e-mails formally announcing the shipment and/or requesting payment for the product.

Any status update?